jili Terms and Conditions

These terms and conditions (hereinafter referred to as "Terms") apply to the use of the jili platform and all services under it. By accessing, browsing, or creating an account on the site, you are considered to have fully read, understood, and accepted these Terms.

These Terms form a binding legal agreement. If you disagree with any part of these Terms, please stop using this platform. jili reserves the right to change these Terms at any time, and your continued use of the platform after any change will be considered acceptance of the updated Terms.

1.1 Definitions

The meanings of certain key terms used in these Terms are as follows:

• "Platform" refers to jili's website, mobile app, and all related services.
• "User" or "You" refers to any person who uses the jili platform.
• "Account" refers to each user's own registered profile.
• "Balance" refers to the total amount of funds held in an account, including both real money and bonuses.

1.2 Applicable Law

The applicable law will be followed in the interpretation and enforcement of these Terms. For the resolution of any dispute, both parties will first attempt to reach a settlement through direct discussion.

A registered account is required to access the full features of the jili platform. All information provided at the time of registration must be accurate, complete, and up to date.

2.1 Registration Terms

• Each individual may create only one account. Multiple accounts for the same person are strictly prohibited.
• A valid mobile number and email address must be provided when creating an account.
• Passwords must be at least 8 characters long and should include numbers and special characters.
• The user is solely responsible for the security of their account.
• Login credentials must not be shared with anyone.

2.2 Account Verification

After registration, jili may request identity verification within a specified period. Withdrawals or certain services may be restricted until verification is complete. Please visit our FAQ page for more details on the verification process.

All services on the jili platform are available only to individuals aged 21 years or older. Use of this platform by minors is strictly prohibited.

3.1 Documents for Age Proof

jili may request the following documents to verify identity and age:

• National ID Card (NID)
• Passport
• Birth Registration Certificate (where applicable)
• Bank statement or proof of payment method

3.2 Consequences of Providing False Information

If anyone creates an account using false age or identity information, jili reserves the right to immediately close that account and freeze the balance. Allowing a minor to play or operating an account on their behalf is also prohibited.

Financial transactions on the jili platform are handled in a secure and transparent manner. All transactions can be made through commonly used mobile wallets and banking services in Bangladesh.

4.1 Deposit Rules

• The minimum deposit amount is ৳200 (the same for all methods).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (e.g. Dutch-Bangla Bank, BRAC Bank).
• The details provided at the time of deposit must match the registered account information.
• Deposits from third-party accounts are not accepted.

4.2 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawal methods: bKash, Nagad, Rocket, and bank transfer.
• Withdrawal requests are generally processed within 10–45 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• Large withdrawals may be held if identity verification has not been completed.

4.3 Transaction Review

jili reserves the right to review any transaction. Additional verification may be required for unusual or suspicious transactions. Users are required to provide the necessary documents in such reviews.

jili offers promotional offers to users from time to time. Each bonus offer is subject to its own terms and conditions.

5.1 Welcome Bonus

New users are eligible for a 100% bonus on their first deposit, up to a maximum of ৳20,000. To withdraw this bonus, the bonus amount must be wagered 15 times.

For example: depositing ৳1,000 earns a ৳1,000 bonus, making the total balance ৳2,000. Before withdrawing the bonus, a wager of ৳1,000 × 15 = ৳15,000 must be placed.

5.2 Bonus Usage Terms

• A bonus is not direct cash — the specified wagering requirement must be met before withdrawal.
• Bonus funds cannot be transferred from one account to another.
• Any attempt to obtain a bonus through fraudulent means will result in account cancellation.
• Each user may claim each bonus offer only once.
• Once a bonus expires, it will be automatically cancelled.

5.3 Other Promotional Offers

jili offers cashback, VIP benefits, and other offers from time to time. Details about these offers can be found on the relevant promotions page. jili reserves the right to change or cancel any promotion.

jili's VIP programme provides special benefits for regular users. The programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond.

6.1 Weekly Cashback

Each VIP tier earns cashback on the week's net losses:

• Bronze: up to 0.3% weekly cashback
• Silver: up to 0.6% weekly cashback
• Gold: up to 0.9% weekly cashback
• Platinum: up to 1.2% weekly cashback
• Diamond: up to 1.5% weekly cashback

Example: a Gold tier member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.9% = ৳180 cashback.

6.2 VIP Tier Terms

• VIP tier is determined based on active participation.
• VIP benefits are non-transferable.
• jili reserves the right to change the terms of the VIP programme.
• Cashback is calculated on weekly net losses (total losses minus total winnings).

The following activities are strictly prohibited on the jili platform. Violating these prohibitions will result in account cancellation and the balance may be forfeited.

• Creating or operating multiple accounts.
• Operating an account under someone else's name or identity.
• Placing artificial bets to take advantage of bonus or promotional offers.
• Attempting any form of hacking, cracking, or software manipulation.
• Using automated bots or scripts on the platform.
• Using the platform for money laundering or illegal purposes.
• Harassing or defrauding other users.
• Raising chargebacks or payment disputes using false information.

jili reserves the right to temporarily suspend or permanently close an account in the following circumstances.

8.1 Closure by jili

• Violation of any part of these Terms.
• If evidence of fraudulent or deceptive activity is found.
• Failure to pass age or identity verification.
• Extended period of inactivity.

8.2 Closure by the User

Any user may voluntarily close their own account. In this case, please contact the support team via 24/7 live chat or email. Please withdraw any remaining balance (if the withdrawal conditions are met) before closing the account.

jili places the highest importance on protecting users' personal information. The platform uses SSL encryption technology to keep all data secure. Please read our Privacy Policy page for details on how your personal information is collected, stored, and used.

9.1 Account Security

• Never share your login credentials (username and password) with anyone.
• Immediately notify the support team of any suspicious login or unauthorised access.
• Avoid logging in using public Wi-Fi.
• Change your password regularly.

9.2 Sharing Information with Third Parties

jili never sells or rents users' personal information. However, information may be provided to relevant authorities when required by legal obligations or for fraud investigations.

jili believes that betting is a form of entertainment and should always be done responsibly. The platform provides various tools and features to protect users.

10.1 Self-Control Tools

• Option to set deposit limits.
• Option to activate self-exclusion for a set period.
• Setting personal limits on playing time and amounts.
• Access to professional counselling services for support when needed.

Detailed guidance on preventing gambling addiction and responsible gaming can be found in our Responsible Gaming Guidelines. jili takes this matter very seriously.

10.2 Age Restrictions

No one under the age of 21 may use the jili platform. Parents and guardians should take appropriate steps to prevent their children from accessing this platform.

jili strives to provide the highest quality service, but there are limitations on liability in certain situations.

11.1 Service Interruptions

The service may be temporarily unavailable due to technical issues, maintenance, or unforeseen circumstances. In such cases, jili will work to restore normal service as quickly as possible.

11.2 Limits of Liability

• jili is not responsible for any indirect or incidental damages.
• jili will not be liable for any bet cancelled due to loss of internet connection.
• jili is not responsible for delays caused by third-party payment services.
• jili will not be liable if a user's account is compromised due to the user's own negligence.

11.3 Bet Outcomes

All game outcomes are determined through a Random Number Generator (RNG) or live dealers. jili never pre-determines game outcomes and gives no guarantee of any specific result.

jili reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published.

12.1 Notice of Changes

For significant changes, jili will attempt to notify users via registered email or through the platform. However, it is the user's own responsibility to read the latest terms and conditions.

12.2 Contact & Support

If you have any questions or complaints about these terms and conditions, please contact the jili support team. Support is available in Bengali and English via live chat and email, 24 hours a day, 7 days a week.

• Live Chat: Click the chat icon at the bottom right corner of the platform.
• Email: [email protected]

To learn more about jili, you can read our About Us page.

12.3 Language

These terms and conditions are written in Bengali, and the Bengali text shall be considered the authoritative version. If a translation exists in another language and any conflict arises, the Bengali text will take precedence.